Terms of Service

JustGetStartedAI × KTDA Prints

Effective date: October 18, 2026

Welcome to JustGetStartedAI × KTDA Prints. By using our website, requesting a quote or placing an order, you agree to the applicable terms described below.

1. Our Services

We provide custom apparel printing, DTF transfers, branded merchandise, artwork preparation, business uniforms, event printing and selected specialty printing services.

Services and availability may change. Specialty projects, including floor wrapping, are subject to individual assessment and quotation.

2. Orders and Pricing

All website prices are displayed in Canadian dollars (CAD), unless otherwise stated.

Applicable taxes and shipping charges are calculated or disclosed during checkout or in the agreed quotation.

Customers are responsible for reviewing their product selections, quantities, sizes, colours, artwork and shipping information before submitting an order.

An order confirmation acknowledges receipt of an order. We may contact you to clarify specifications, correct an obvious pricing error or address a production issue before accepting or beginning work. If an order cannot be fulfilled, we will explain the available options and arrange any refund required.

3. Custom Artwork and Intellectual Property

By submitting artwork, logos, images, text or other creative materials, you confirm that you own the necessary rights or have permission to use them for the requested printing project.

You are responsible for ensuring your submitted content does not infringe another person's copyright, trademark or other legal rights.

We may decline artwork requests that appear unlawful, infringing or otherwise unsuitable for production.

You grant us permission to use the materials you submit solely as reasonably necessary to review, prepare and fulfill your order. Ownership of your original artwork remains with its rightful owner.

We will not use customer artwork for promotional purposes without appropriate permission.

4. Artwork Approval and Production

We may review supplied artwork for print suitability, dimensions, resolution and placement.

Where approval of a proof or revised design is requested, production may depend on receiving that approval.

Production timelines depend on artwork readiness, garment availability, order complexity and production capacity.

Minor differences between digital screen colours and printed results may occur. Material errors, defects and significant departures from approved specifications will be addressed in accordance with our refund policy and applicable law.

5. Changes and Cancellations

Customers should contact us promptly if an order needs to be changed or cancelled.

Custom-made and personalized products are generally final sale once production begins, subject to our Return and Refund Policy and applicable consumer rights.

If production has not begun, we will review the cancellation or modification request and confirm the available options.

6. Shipping and Pickup

Shipping rates, delivery arrangements, local pickup and order-processing information are described in our Shipping & Delivery Policy.

Production time and delivery transit time are separate.

Express shipping does not automatically include rush production.

Where a delivery problem arises, we will assist with reasonable next steps and honour any obligations under applicable law.

7. Quotes and Specialty Projects

Bulk apparel orders, artwork design projects, floor graphics and event floor wraps may require individual quotations.

Quotes may depend on quantities, materials, dimensions, installation conditions, artwork requirements, deadlines and other project specifications.

The final agreed quotation will identify the applicable scope, pricing and any special arrangements before the work proceeds.

Any material change in the scope of a project may require an updated quote and customer approval.

8. Customer Responsibilities

Customers agree to provide accurate contact, order, artwork and delivery information.

Our website and services must not be used for fraudulent, unlawful or infringing activities.

We may refuse or cancel requests where we reasonably believe they involve unlawful activity, infringement or a serious production or safety concern, subject to applicable law.

9. Payments

Payment requirements are shown at checkout or stated in an agreed quotation or invoice.

Orders requiring payment will proceed in accordance with the applicable payment and production arrangements communicated to the customer.

Payment details are processed through the payment services made available through our Shopify storefront. We do not require customers to send payment-card information by ordinary email.

10. Website Information

We aim to keep service descriptions, images, availability and prices accurate.

Product photographs and digital mockups are illustrative. Actual garment colours, appearance and print positioning may vary within reasonable production tolerances.

If important information is incorrect, we will contact affected customers and explain the available options.

11. Responsibility and Consumer Rights

We take reasonable care when preparing and fulfilling orders.

Any limitations of responsibility apply only to the extent permitted by applicable law.

Nothing in these Terms excludes or restricts statutory warranties, remedies, cancellation rights or other consumer protections that cannot legally be waived.

12. Privacy

Personal information submitted through our website is handled according to our Privacy Policy and applicable privacy laws.

13. Changes to These Terms

We may update these Terms of Service from time to time.

The terms applicable to a confirmed order will not be changed retroactively without any consent required by law.

14. Contact Information

JustGetStartedAI × KTDA Prints

Brampton / Greater Toronto Area, Ontario, Canada

Email: justgetktdaprints@gmail.com

Website: justgetstartedai.ca

For questions about these Terms, please contact us by email.