Shipping & Delivery Policy

JustGetStartedAI × KTDA Prints

We offer custom apparel, DTF transfers, business uniforms, branded merchandise and other printing services. We aim to provide reliable shipping and clear communication throughout the ordering process.

1. Shipping Rates

We currently offer shipping within Canada at the following rates:

Shipping Method	Cost
Standard Shipping	$12 CAD
Express Shipping	$20 CAD
Free Standard Shipping	Orders of $150 CAD or more

Free shipping eligibility is calculated at checkout based on the applicable order total and any discounts. Shipping options are subject to availability at checkout.

For certain oversized, specialty or separately quoted projects, delivery requirements and charges will be confirmed before the customer approves the quote.

2. Order Processing & Production

Most of our products are custom-made and printed after an order is placed.

Production begins once the necessary artwork, sizing, garment selections and order details have been reviewed and confirmed.

Production times vary depending on:

• Order quantity

• Garment availability

• Artwork readiness

• Print complexity

• Current production volume

We will communicate any required adjustments or significant delays.

Production time is separate from shipping transit time.

3. Shipping & Delivery Times

Orders are shipped after production and quality checks are completed.

Estimated delivery times depend on the shipping method, destination, carrier and current shipping conditions.

Express shipping refers to the delivery service and does not automatically include rush printing or priority production.

Delivery dates are estimates unless explicitly confirmed as guaranteed.

4. Local Pickup — IN GTA

Local pickup may be available by prior arrangement.

Customers selecting pickup will receive instructions once their order is ready.

Please wait for pickup confirmation before travelling to collect an order.

5. Shipping Confirmation & Tracking

When tracking information is available, we will provide it after your order has been dispatched.

Customers are responsible for providing an accurate shipping address and appropriate contact information at checkout.

If you notice an address error, contact us immediately. We will try to correct it before dispatch where possible.

6. Delayed, Missing or Damaged Shipments

Although we make every effort to ensure orders arrive safely, shipping delays may occur due to weather, carrier disruptions, customs procedures where applicable, or other circumstances beyond our direct control.

If your shipment is significantly delayed, missing or arrives damaged, please contact us at justgetktdaprints@gmail.com with your order number and relevant details.

We will review the situation and assist with the appropriate next steps.

Any remedies required under applicable consumer protection laws remain available.

7. Bulk Orders & Specialty Projects

Larger orders, event printing, business uniforms and floor-wrapping projects may require special production, packaging, transportation or delivery arrangements.

For separately quoted projects, any applicable delivery charges and arrangements will be communicated before the quote is approved.

8. International Shipping

Our standard online shipping options currently apply to destinations within Canada.

For delivery outside Canada, please contact us before placing an order so we can review availability, costs and any additional requirements.

9. Contact Information

For shipping inquiries, order updates or pickup arrangements, contact:

JustGetStartedAI × KTDA Prints

Email: justgetktdaprints@gmail.com

Location: Greater Toronto Area, Ontario, Canada

Website: justgetstartedai.ca

This policy does not limit any rights or remedies customers may have under applicable law.