Return Policy

 Introduction

  • Brief Overview: “We want you to be completely satisfied with your purchase. Please review our return policy below.”

2. Eligibility for Returns

  • Timeframe: “Returns are accepted within 30 days of delivery.”
  • Condition: “Items must be unused, unwashed, and in their original condition.”

3. Non-Returnable Items

  • Custom Orders: “Custom-made items are non-returnable unless there is a defect.”
  • Sale Items: “Sale items are final sale and cannot be returned.”

4. Return Process

  • Contact Support: “Contact our support team via email or chatbot to initiate a return.”
  • Return Authorization: “Receive a return authorization and instructions for sending back the item.”

5. Refunds

  • Processing Time: “Refunds are processed within 5-7 business days after receiving the returned item.”
  • Original Payment Method: “Refunds will be issued to the original payment method.”

6. Exchanges

  • Defective or Incorrect Items: “Exchanges are available for defective or incorrect items. Contact support for assistance.”

7. Return Shipping Costs

  • Customer Responsibility: “Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.”

8. Contact Information

  • Support Email: “support@justgetstartedai.com”
  • Chatbot: “Use our chatbot for immediate assistance.”